Welcome to the career page of Darussalam Services. We are a dynamic and innovative organization that specializes in providing premium services to our clients. As an organization, we consistently seek out talented individuals who demonstrate a passion for their work and a commitment to delivering exceptional results. Our diverse range of opportunities is tailored to cater to the needs of individuals at varying stages of their career journey. We offer an environment that fosters growth, development and collaboration, and we are keen to have individuals who share in our values of creativity, excellence, and teamwork. We invite you to explore our current openings and take the first step towards joining our team.

Vacancy

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TRAVEL & TOURS – EXECUTIVE OFFICER

The main responsibility of Travel and Tours Executive Officer is to oversee Travel & Tours Division and monitoring all aspects, ensuring smooth operations and excellent customer service.

Academic Qualification

• Minimum Bachelor’s Degree in any of the following fields:
• Tourism Management / Hospitality / Travel Operations
• Business Administration / Management
• Marketing / Communications
• Office Administration or related discipline
• Additional Advantage:
• Certificate or Diploma in IATA Travel and Ticketing
• Certified Tour Guide
• Certificate in Customer Service Excellence or Leadership / Supervisory Training

Professional Experience

• At least 5-10 years working experience in Hospitality and Tourism industry preferably in:
• Ticketing and reservations
• Travel planning and coordination
• Hajj & Umrah operations
• Customer handling or administration
• Inbound Tours
• Experience in group travel management, itinerary planning, or liaising with airlines, hotels, and travel partners is an added advantage.

Technical Competencies

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Proficient in using computerized Sabre reservation system
• Able to handle travel quotations, bookings, invoicing, and documentation
• Understanding of visa processes, insurance requirements, and travel policies

Language Proficiency

• Good command of both Bahasa Melayu and English (spoken and written)
• Knowledge of other languages such as Chinese, Korean and Japanese will be an added advantage

Personal Attributes

• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• High level of integrity, responsibility, and confidentiality
• Customer-focused, courteous, and professional in appearance and
  conduct
• Able to work independently and in a team environment
• Willing to travel domestically and internationally as and when required

Other Requirements

• Possess a valid driving license (Class 3 preferred)
• Willing to work beyond normal office hours and during public holiday.
• Familiar with Brunei’s travel and tourism regulations and company standard operating procedures

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